The Social Security Administration is serious about safeguarding what’s important to you, as we continue to evaluate and improve our protection programs.

Our robust, easy-to-use cyber security program is a vital part of keeping you safe and secure.

Most people who conduct online business use the SSA portal, “my Social Security.”

This can be found at

Since “my Social Security” became available in May 2012, more than 30 million people have created and used their own accounts. The design puts you in control — whether you’re using a computer, smartphone or tablet.

If you already are receiving benefits, the “my Social Security” website allows you to:

◆ Request a replacement Social Security card if you meet certain requirements.

◆ Receive your benefit verification letter.

◆ Check your benefit and payment information and earnings record.

◆ Change your address and phone number.

◆ Start or change direct deposit of your benefit payment.

◆ Request a replacement Medicare card.

◆ Get a replacement SSA-1099 or SSA-1042S form for tax season.

Even if you have not started receiving benefits, “my Social Security” can help you. For example, the site allows you to receive a Social Security card if you meet certain requirements, check the status of your application or appeal, and access other resources.

Since June 10, 2017, we have required a second method to check the identification of “my Social Security” account holders who register or sign in. This is in addition to the first layer of security, which is a username and password.

Using the second method, you either can choose your cell phone or your email address. Using two identification methods helps to protect your account from unauthorized use and potential identity fraud.

If you select email as your second method, you can ensure that the one-time security code email does not go into your spam or junk folder by adding to your contact list.

The “my Social Security” portal automatically adjusts to the size of the screen and device you use — such as a tablet, smartphone or computer.

No matter what type of device you choose,
the SSA provides full, easy-to-use access to your personal “my Social Security” account.

For questions, online applications or to make an appointment to visit a SSA office, call from 7am–7pm, Mon–Fri:

1-800-772-1213 (toll free)  |  1-800-325-0778 (TTY)