New Benefit Verification Letters

Social Security (SS) has released a new, standardized Benefit Verification letter.

People receiving SS or Supplemental Security Income (SSI) benefits can obtain their letter by using their personal my Social Security account. You can use the letter as proof of income for loans and housing assistance verification purposes.

Create your personal my Social Security account to access your new Benefit Verification letter online in a safe, quick and convenient way without needing to contact us. People not receiving benefits can use their account to get proof that they do not receive benefits, or proof that benefits are pending, in the same standardized letter. Individual representative payees can also use the new my Social Security Representative Payee Portal to access the letter online for themselves or their beneficiaries.

Access Benefit Verification letters at If you don’t want to use your personal my Social Security account, call SS’s 800 number to speak with a representative, use the Interactive Voice Response system or contact your local office. Find the phone number for your local office by using our Field Office Locator and looking under Social Security Office Information. The toll-free office number is your local office.

Call SSA at 800-772-1213 (TTY 800-325-0778)
Mon–Fri, 8:30am–3:30pm. Use the SSA Office Locator to find your local office at


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