Change happens. We get it. The most convenient way to change your direct deposit information with us is by creating a my Social Security account online at www.ssa.gov/myaccount. Once you create your account, you can update your bank information without leaving the comfort of your home.
Because we are committed to protecting your personal information, we need some form of identification to verify who you are. If you already have an account, we verified your identity when you initially created your personal my Social Security account. All you need to do is log in at www.ssa.gov/myaccount to access or change your information. We highly recommend that you do not close your old bank account until you have seen your Social Security deposit show up in the new bank account.
We always strive to put you in control by providing the best experience and service no matter where or how you decide to do business with us. Remember, you can do much of your business with us online at www.ssa.gov/onlineservices.
Call SSA at 800-772-1213 (TTY 800-325-0778)
Mon–Fri, 8:30am–3:30pm. Use the SSA Office Locator to find your local office at www.socialsecurity.gov
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