Major corporations, government agencies, healthcare organizations, small businesses and private individuals are all being targeted by ransomware. The law enforcement and cybersecurity communities believe many of the cybercriminals behind these attacks are connected to organized crime, anti-US entities or even terrorist groups. It is an ongoing challenge to identify hackers and bring them to justice.
Ransomware is a form of malware that encrypts the data on your computer and makes your computer inoperable until a âransomâ is paid to the hackers. Some versions of ransomware not only lock up your computer and data, but also make
copies of data that hackers can harvest and sell.
Payment demanded by the hackers is usually in the form of bitcoins (cryptocurrency). Some low-level hackers may even demand payment in the form of gift cards. Tracing the flow of the ransom is tedious, time-consuming and oftentimes, futile.
A computer gets infected with ransomware mainly due to user error, by clicking on a malicious link in an email or a message while using social media. Your computer can also get contaminated by opening an âinfectedâ attachment in your email â a document, video or sound file.
Prevention Tips:
â Be careful what you click on.
â Back up your data. Backing up the entire hard drive is best. Use an external hard drive (not a USB thumb drive) that has its own power source and is connected with a USB cable.
â Use a cloud service. This option may come with a fee depending on the size of the backup file.
â Update your computerâs operating system and security software with the most current patches.
â Install security software and make sure it is running before checking email or going online.
â Be very suspicious when clicking on links when surfing the Web, those in your emails and when opening attachments. This also applies to messages from âfriendsâ when using social media.
What to do if your computer becomes infected.
â Turn off your computer and unplug it.
â Contact a computer repair service. Explain that your computer has been infected but you have a backup they can use to restore your data.
â Contact law enforcement and report the incident. Whether they may be able to open an investigation and track down the hackers will depend on what information you can provide them and their available resources. (Law enforcement will not restore your data. Their job is to investigate.)
The bottom line is the burden of keeping yourself safe is using safe computing habits and being wary of what you click on.Â
Contact me with questions about online security:
Christopher Duque | aikea808@gmail.com
Major corporations, government agencies, healthcare organizations, small businesses and private individuals are all being targeted by ransomware. The law enforcement and cybersecurity communities believe many of the cybercriminals behind these attacks are connected to organized crime, anti-US entities or even terrorist groups. It is an ongoing challenge to identify hackers and bring them to justice.
In 2010, I wrote a booklet for Career Partners International, a leading outplacement counseling firm, in which I compared the 20th century workplace with the 21st century workplace. In simple terms, I made the case that the once-upon-a-time dominant workplace of regular, full-time workers was fast becoming a workplace of workers who work part-time, some of the time, for free or for a fixed fee.
And here we are in 2021 and the change has happened â not because of the pandemic, as most would like us to believe, but because of economic, societal, technological, ergonomic and other obvious changes that were staring us in the face long before this pandemic.
If we work later in life some of the time, our mental and physical health will benefit.
As change is our new reality, the flexible options are specifically suited to older workers becauseâŠ
âą Cognitive decline is preventable for many of us by working in some capacity. Look up the advances active brain activity is having in staving off some forms of dementia. Many studies confirm that using your brain at part-time work helps to maintain your resiliency. A flexible work schedule is of particular benefit for mature workers because it allows more time for all aspects of health renewal.
âą Mental health can be maintained by working flexibly for community or other socially interactive nonprofits. As Nina Vasan, MD, of the Stanford Lab for Mental Health, said, âMental health is the bedrock of community and, vice versa, community is the bedrock of mental health.â In brief, doing good work is good for you, too.
Where can you find this work that will help maintain your mental and emotional fitness? The key is finding something that is meaningful to both you and your community.
âą Consider businesses that deliver meals and groceries, offer video-based fitness, or repurpose clothing and household goods.
âą Review other contributors to Generations Magazine. They are your network. The authors know where new opportunities are emerging.
âą Read my last monthâs article on new places to work â especially in a flexible way.
For more about the longevity benefits of working longer and later in life, search the Brooking Institute as well as the Harvard Institute. Be a workforce not a workhorse. Your brain will thank you.
In 2010, I wrote a booklet for Career Partners International, a leading outplacement counseling firm, in which I compared the 20th century workplace with the 21st century workplace. In simple terms, I made the case that the once-upon-a-time dominant workplace of regular, full-time workers was fast becoming a workplace of workers who work part-time, some…
An interview with Debbie Kim Morikawa, owner of GYMGUYZ
Why is it important that seniors continue to work on their fitness?
Itâs always important to remain active to stay healthy and strong. Regular exercise is also great for brain health, boosting mood and energy, and speeding up recovery from an injury or illness. âUse it or lose itâ applies to balance skills, agility, muscle strength and stamina.
As we age, thereâs a natural tendency to slow down and do things more cautiously, which is sensible. The active older adult can usually maintain functional strength through everyday activities. However, living a sedentary lifestyle increases the risk of feeling stiffer, getting weaker and becoming less coordinated. Adapting to these changes may seem easy â until the day it becomes very apparent that the activities are not only too difficult to do â but also scary!
What are some warning signs that a fitness program may be needed?
Maintaining mobility is critical to independence. When walking, we spend about 40 percent of the time on one leg. Not being able to stand on one leg for a minimum of 20 seconds can be an indicator of muscle weakness, decreased balance skills or impaired brain health.
Other indicators of weakness or deconditioning are not being able to walk as far, feeling more tired or short of breath, or needing to take more rest breaks. Getting up from a low chair may take more effort or getting down to or up from the floor may require assistance.
Feeling the need to grab onto something for stability while walking or going up and down stairs versus wanting to be cautious or safe is a sign that something is off.
What should a senior look for when seeking out an exercise professional?
Look for someone whoâs willing to take the time to understand your needs and do a comprehensive assessment of your posture and biomechanics (how you move) to identify any asymmetries, muscle imbalances or loss of flexibility.
Due to these imbalances, people often develop compensatory movement patterns or postural shifts that can affect balance skills, spinal alignment and joint integrity. Being unaware of any dysfunctional habits precludes your ability to correct them. Your training plan should address any issues revealed in the assessment while still focusing on your goals. You should be clear about the functional skills you want improved and ask how the assigned exercises will achieve those goals.
When looking for an exercise professional, a personal training certification or therapy license are important credentials. Equally important are the professionalâs experience and skill. Someone who has the right personality fit and communication style can also have a great impact on the progress and success of your training program.
Whatâs the difference between personal training and physical therapy?
A licensed physical therapistâs skill is critical in the acute and rehabilitation phases of an injury or illness. Personal training can be complementary in the rehab phase and very beneficial post-rehab in progressing seniors to achieve their full functional capacity.
Physical therapists are highly trained in assessment and therapeutic modalities to address specific disorders or pain. Physical therapy is generally offered through a healthcare provider and is usually covered by health insurance. Therapists recommend the focus and length of treatment, but the insurance provider generally makes the final determination on how long a therapist can work with a client.
Because seniors may take longer to recover, therapists must often discharge a client with a home program.
This is where working with a personal trainer can be highly beneficial. A trainer can work with all areas in need of training and progress clients to achieve their maximum potential.
When is it important to pay someone to help you maintain/regain skills you may have lost?
When we lose the ability to function independently, when every movement causes pain or when weâre afraid to move because of a fear of falling or getting injured, weâve lost some of our freedom to live well. Paying someone to keep us active and healthy, and to address these issues is simply a worthwhile investment in our health and quality of life.
Should I sign up for a class, go to the gym or have someone come to my home?
Not all instructors or classes are equal. If attending a class, itâs important to know your body and keep yourself safe in a class while getting the full benefit of the exercises.
Find an instructor who pays attention to your form and asks you questions, or provides cues about what muscles to use or what you should be feeling. Sometimes, performing exercises improperly can cause more harm than good.
Working out in a gym when properly trained on the equipment is a great way to focus on specific areas of strength and endurance. Even better is working with a trainer who understands functional fitness â exercises that help you with your everyday activities.
In-home personal training is ideal for those who donât have the time or donât want to get dressed, drive to a gym or class, or have to wear a mask during a workout. Again, working with a trainer familiar with functional fitness provides for a more practical workout with fewer distractions in a home setting. An additional benefit is the trainerâs ability to assess clientsâ functional safety and limitations in their home environment, allowing the exercises to be more tailored to the clientsâ functional needs.
What about virtual sessions?
One-on-one or small group sessions can be as effective as in-person exercises, depending on the skill of the professional and your ability to utilize technology to provide enough information for your trainer to know what your body is doing.
What is the typical cost?
Personal training fees can range between $50 to $150 a session, depending on whether youâre working with an individual personal trainer, a franchise like GYMGUYZ, or an upscale professional gym or club.
How must the industry change to meet the needs of an expanding senior population?
Thereâs a large group of seniors who are more interested in functional fitness. At GYMGUYZ, we take a therapeutic approach to exercise with seniors. We can use a common daily activity, such as getting up from a chair or stair climbing, as part of our exercise routine to produce quicker functional results.
What habits should soon-to-be seniors develop now for optimal fitness in the future?
People of all ages should learn the proper way to do a âfunctional or modified bodyweight squat.â This movement is used in many daily activities â from getting up from a chair to lifting a grandchild. It is not a knee bend. Instead, bend at the hips, keep your back straight and push your butt back, allowing your knees to bend while keeping your weight on your heels. This protects your knees, strengthens your leg and butt, and keeps your bones strong. Repeat this squat five times whenever you sit and youâve got the start to a great workout! Itâs never too late or too early to begin a fitness routine and it can be as easy as transitioning from sitting to standing up.
Why is it important that seniors continue to work on their fitness? Itâs always important to remain active to stay healthy and strong. Regular exercise is also great for brain health, boosting mood and energy, and speeding up recovery from an injury or illness. âUse it or lose itâ applies to balance skills, agility, muscle…
When the phone rings at Jessica Lani Richâs office, it can be a really bad thing. And her phone rings a lot. Sometimes, the police call to tell her about a crime or a tragic accident. Other times, a social worker will call about an illness, an injury or even a death. And each time she answers the phone, Jessica answers the call. As president and CEO of the Visitor Aloha Society of Hawaiâi (VASH), Jessica leads a team of trained volunteers who provide comfort and support to visitors who have been victims of a crime or other adversity, and help them create a positive memory of their stay in our islands.
VASH has a dedicated cohort of trained volunteers. Most are lifelong Hawaiâi residents, several speak more than one language, many are seniors and each one finds the work to be very rewarding (2014 photo).
E Komo Mai: Welcome
Born in Hawaiâi and part Native Hawaiian, Jessica Lani Rich has devoted her life to helping others. For more than 20 years, sheâs come to the aid of travelers whoâve found themselves in crisis thousands of miles from home â serving as chairman of the board at VASH for three years before becoming president and CEO.
âI care about our visitors,â says Jessica. âTheyâre hard-working people who save their money all year to visit Hawaiâi.â And the last thing they should expect is to be involved in a crime or an accident. But when something bad happens, the staff and volunteers at VASH do their best to make the travelers feel comforted, cared for and welcomed.
In 2019, the Visitor Aloha Society of Hawaiâi was called on to assist 1,897 visitors for incidents of theft, robbery, car break-ins, medical emergencies, drownings, near-drownings, deaths and more. âAt first, people are angry or crying or distraught,â Jessica says. âYou know, when they take your wallet and youâre on vacation, you feel violated. And when you feel violated, if someone shows up and takes care of you, makes sure that youâre alright, and walks you through the pain and the process, and makes you feel loved and cared for, you leave here with a different attitude.â And thatâs really the bottom line.
âWhen we take one bad experience and turn it to good,â says Jessica, âthe majority leave here feeling the aloha spirit.â
Tragedy Strikes
Scary Hawaiian Skies
One of the most memorable stories began with a fatal plane crash.
A 12-year old girl and her father, visiting from Seattle, were passengers onboard a glider that got caught in a wind and flew into the side of a mountain. While Ashley Streich and her dad were strapped in, upside down, unable to move for hours, the pilot died of his injuries.
As soon as Jessica got the call, she drove Ashleyâs mom to The Queenâs Medical Center. âWe didnât know what condition theyâd be in,â Jessica says. âHer heart was pounding. My heart was pounding, because we didnât know.â
On His Last Leg
By the time Jessica met Gary Aguiar, he was near death and had been in a coma for weeks. His body was succumbing to the ravages of a flesh-eating disease. He had developed sepsis and was on dialysis. Suffering from multiple organ failure, the doctors had discussed amputating one of his legs. Yet, before all this, Gary was in top physical shape, even completing 43 marathons.
âHe wasnât expected to live,â Jessica recalls. âAnd we got called in to basically help the family.â
Against all odds, Gary survived that ordeal. And when he woke up at Kaiser Medical Center, he learned that he had been medevacked from Kauaâi to Oâahu, had spent 42 days in the ICU at three different hospitals, and at one point, had been read his last rites.
A Moment of Misery
The first time that Gizelle DâSouza met Jessica Lani Rich was a âmoment of truth,â according to Gizelleâs husband, Chris. A few hours earlier, Gizelle had been brutally assaulted and robbed by an inmate who had escaped from the Waiawa Correctional Facility. The beating left Gizelle with a fractured jaw and eye socket that five years later, have still not completely healed.
âWe were in an emotional turmoil,â says Chris.
Jessica Lani Rich: Her Lifeâs Calling
The empathy that Jessica Lani Rich feels for travelers and their loved ones comes from her own experience. âI know,â she says, âbecause it happened to me personally.â
Tragedy struck while Jessicaâs father was honeymooning in El Salvador. She learned that her father had passed away, out of the US, thousands of miles from home, and realized there was very little she could do. âI couldnât get a lot of information,â she recalls. âIt was really a lonely feeling.â
After that experience, Jessica joined VASH and sought professional training in emergency response. âSpecifically, my area of expertise is travelers; things that happen to travelers when theyâre far away from home. They want someone to communicate with them, comfort them and let them know whatâs going on.â
Jessica Lani Rich with Mufi Hannemann (Hawaiâi Lodging & Tourism Association president), Jared Higashi (HLTA director of Government and Community Affairs, and VASH board member), and Rick Egged (Waikiki Improvement Association president and VASH board member).
Jessica became certified in Critical Incident Stress Management by the International Critical Incident Stress Foundation, the leading organization in training emergency responders from all over the world in crisis intervention and disaster response. She also received training as a Stephen minister, which helps her comfort people in need. âPart of that training is to put your feelings aside and remember that your main purpose there is to do as much as you can for that visitor,â Jessica points out, adding that, âThe professional training I received really is helpful. And I work with the most tragic situations.â
In many cases, the victim isnât the one who needs support. âSometimes the loved one becomes a secondary trauma victim,â Jessica notes, recalling an emotional time she accompanied the friend of a 22-year-old murder victim to the Medical Examinerâs Office to identify his friendâs body so it could be released to the grief-stricken family in California.
Jessica speaking to the Rotary Club of Honolulu.
Professional critical incident training has also been valuable in other cases, such as the time Jessica waited on the shore with a new bride while firefighters retrieved the body of her husband, who had drowned on the first day of their honeymoon. âYou never get used to seeing someone in pain,â Jessica says softly. âWhat you do get used to is: Iâm here to comfort them, Iâm here to do all I can to show our visitors that Iâm going to help them through this.â
âItâs not easy,â she admits. But fortunately for our visitors, Jessica and the volunteers at VASH are trained and ready for any number of incidents. Yet, if you look at Jessicaâs background, you wonât see a straight line that brought her to the position sheâs in now.
Jessica with Sen. Lorraine Inouye at the Hawaiâi State Capitol.
You might not expect Jessicaâs career path to include radio announcer and news director, which she was for seven years at KUMU Radio. And you might not guess that she worked in public relations at Bishop Museum and the Honolulu Academy of Arts (now the Honolulu Museum of Art). But itâs those experiences and the skills she learned, and the people she met that have prepared Jessica Lani Rich for her role today.
âThere isnât a month goes by when somebody doesnât say, âOh, I wouldnât have your job for anything,ââ Jessica says. âAnd I have two responses to that. One is: Somebody needs to be there when visitors are away from home without the support of their family and friends. And the second is: Yes, itâs hard work.â
But Jessica says this is her lifeâs calling, âto help people in their darkest hour; to let them know that I may be a stranger, but I care. And thatâs one of the things people need when facing a crisis â just to have someone there.â
Community Matters
When Jessica Lani Rich isnât taking care of others, sheâs often busy with community affairs. She proudly serves as the Pacific region representative for Travelers Aid International. Sheâs one of the area directors for the local Toastmasters International. Sheâs been on boards for the Waikiki Community Center, Rotary Club of Honolulu, American Diabetes Association and Ukulele Festival Hawaii. And she loves playing the âukulele and singing with the Mele Rotarians.
Jessica is also proud of her son, the head womenâs basketball coach at Mission College in California, and her husband, whoâs a retired editor at McGraw-Hill and part-time English teacher at McKinley High School. Raised in California, Jessica received her Bachelor of Arts degree in communications from San Francisco State University and did her MA graduate work at the University of Hawaiâi at MÄnoa.
As a passion project, Jessica produces and hosts a weekly television show that highlights people who are making a difference in the world. âI realized that life is short and I wondered what it is that I wanted to do. And I want to do something for our residents,â Jessica explains. Through the program, sheâs featured more than 200 people and helped more than 60 nonprofits.
You can watch âInspire You & Meâ on the Family Broadcasting Corporation (KWHE TV-14, Spectrum Channel 11 at 8pm on Sundays) and on YouTube. âI feel that is my way of giving back to the community,â says Jessica.
After the Storm
Blue Hawaiian Skies
âWe canât take that negative experience away,â says Jessica. âIt happened,â she says, referring to Ashley Streichâs plane crash.
A few days laterâwith no injuries beyond bruises â Ashley turned 13. When Jessica learned that the teen was a big Elvis fan, VASH threw an Elvis-themed birthday party. And filled with gratitude, the Streichs decided to continue their vacation instead of rushing back to Seattle.
When they did return home, Ashley hosted a swim-a-thon fundraiser for VASH. âI wanted to give back in some way that I could,â Ashley says. âThey had just been so helpful for myself and my family.â Jessica says she was astonished by that. âA lot of times that we help people, they donât even say thank you and you never see them again. Here, you have a teenage girl, and she was so grateful. I generally donât see that kind of gratitude from adults.â
Today, Ashley is still an Elvis fan and still grateful to Jessica and VASH for giving her family a happy ending to their tragic visit. âShe took me from crisis and trauma to feeling like I wanted to come back,â says Ashley whoâs returned a number of times. Ashleyâs boyfriend proposed to her here, and the two even had a Hawaiâi-themed wedding.
âKnowing that VASH was there for us was a huge comfort,â Ashley says. âIn all honesty, you never want to meet them. But to know that theyâre there makes it a thousand times better.â And for Jessica, âWhatâs emotional for me about this particular story is that on that day, âThey had just been so helpful for myself
and my family.â
Ashley Streich could have died,â she says. âOne act of kindness, one act of caring in a life-and-death situation â this is what our agency is about.â
Back on His Feet
Gary Aguiar would need to spend several more weeks in the hospital recovering from the ravages of a flesh-eating disease that almost took his life. When Garyâs wife and kids returned to the San Francisco Bay Area, Jessica arranged for volunteers to keep him company and lift his spirits. âThat was great,â Gary remembers with a smile. âWhen I woke up, these VASH people were around. And the best part was âjust having someone to talk to. It was kind of great, you know? Couple times a day, I had somebody showing up.â
âWhen I woke up, these VASH people
were around. And the best part
was just having someone to talk to.
It was kind of great, you know?â
In addition to VASH volunteers who kept Gary company for weeks, Jessica also coordinated daily visits from members of the Rotary Club of Honolulu. Gary is a Rotarian in Northern California and Jessicaâs a member in Honolulu. The Rotary Club of Honolulu, the oldest and largest of these clubs in Hawaiâi, gave VASH its start in 1997, in cooperation with the Honolulu Police Department.
Those daily visits helped Gary Aguiar overcome extreme adversity and made him want to return some day. âI really like Hawaiâi,â he says with a smile. âI feel connected.â
Remarkably, within two years of nearly losing his leg â and his life â to a flesh-eating disease, Gary returned to Hawaiâi and actually completed the Honolulu Marathon.
A Moment of Magic
âEvery time a business comes in touch with a customer is a moment of truth,â explains Chris DâSouza, who writes and teaches about business concepts. âThat can be a good moment of truth or a bad moment of truth, or even a moment of misery. The moments of misery are the most dangerous for a business as this misery is contagious and can spread like a virus,â he cautions. âHow the business handles a customer who, unfortunately, has a bad experience is important in this process.â
Gizelle DâSouza experienced a moment of misery when she was assaulted outside a restroom at Kailua Beach Park. Her husband, Chris, describes the scene as, âchaotic, miserable and uncertain.â
Fortunately for the couple from Australia, a social worker at Castle Medical Center called VASH and Jessica followed up with comfort and support. She arranged for Gizelle to consult with top medical specialists after Chris expressed concerns about possible long-term effects of the injuries. And Jessica also gave the couple tickets to spend a day at the Polynesian Cultural Center.
Gizelle and Chris are grateful that Jessica was there for them â not just on the day they first met, but again a year later, when they returned to Honolulu to testify in criminal court.
âWe really appreciate all that Jessica has done for us,â says Chris, adding, âShe was our rainbow after the storm.â
âI would describe Jessica as an angel in my time of need,â says Gizelle.
âSometimes I help people who say they hate Hawaiâi and never want to come back,â says Jessica. And after the incident, the coupleâs adult children encouraged them to return home. But they stayed and enjoyed their visits to Kauaâi, Hawaiâi Island and Maui, as well as Oâahu.
âThanks mainly to Jessica and the resilience of Gizelle, who did not want to let adversity win, we decided to continue our holiday,â says Chris. âAnd we are glad we did. In this decision, Jessica played a big role, and we saw how remaining in Hawaiâi would help in our healing process.â
This is an example of how, âa moment of misery can be turned into a moment of magic,â he says. âA terrible tragic incident like the one we faced was mitigated to some extent by the healing aloha magic of Jessica and VASH. Our feelings toward Hawaiâi are so much better now.â
Gizelle agrees, saying that, âJessica showed us the beautiful and kind side of Hawaiâi.â
âWe really appreciate all that Jessica
has done for us. She was our rainbow
after the storm.â
For VASH, stories of success can often be stories of resilience and overcoming adversity. And for Jessica Lani Rich, the true measure of success is in the gratitude that people share in return, as well as their desire to return to Hawaiâi, even
after they experience a crisis here. Sometimes, Jessica adds gratefully, âThey even look at me and our volunteers as forever friends.â
DONATIONS: The Visitor Aloha Society of Hawaiâi is a private, 501(c)(3) nonprofit organization funded by the Hawaiâi Tourism Authority. VASH is grateful to receive charitable donations from individuals, businesses and community organizations.
When the phone rings at Jessica Lani Richâs office, it can be a really bad thing. And her phone rings a lot. Sometimes, the police call to tell her about a crime or a tragic accident. Other times, a social worker will call about an illness, an injury or even a death. And each time…
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