Category: Programs & Services

  • Changing Your SSA Direct Deposit

    Change happens. We get it. The most convenient way to change your direct deposit information with us is by creating a my Social Security account online at www.ssa.gov/myaccount. Once you create your account, you can update your bank information without leaving the comfort of your home.

    Because we are committed to protecting your personal information, we need some form of identification to verify who you are. If you already have an account, we verified your identity when you initially created your personal my Social Security account. All you need to do is log in at www.ssa.gov/myaccount to access or change your information. We highly recommend that you do not close your old bank account until you have seen your Social Security deposit show up in the new bank account.

    We always strive to put you in control by providing the best experience and service no matter where or how you decide to do business with us. Remember, you can do much of your business with us online at www.ssa.gov/onlineservices.


    Call SSA at 800-772-1213 (TTY 800-325-0778)
    Mon–Fri, 8:30am–3:30pm. Use the SSA Office Locator to find your local office at www.socialsecurity.gov

    Change happens. We get it. The most convenient way to change your direct deposit information with us is by creating a my Social Security account online at www.ssa.gov/myaccount. Once you create your account, you can update your bank information without leaving the comfort of your home.

  • Call Hawaii SHIP Today!

    Medicare’s Open Enrollment Period (OEP) occurs every Oct. 15 to Dec. 7. Beneficiaries may enroll in, switch to or disenroll from Original Medicare, Medicare Advantage (MA) or Part D prescription (PDP) drug coverage. Changes made during OEP take effect on Jan. 1 of the following year.

    Health insurance companies promote their plans during OEP, making the decision to stay with or change plans overwhelming.  Fortunately, resources are available. “Medicare & You” handbooks contain costs and benefits offered by MA and PDP plans in Hawai‘i. Medicare.gov has created the Medicare Plan Finder, a tool assisting beneficiaries in making informed choices by comparing health and drug plans.

    Administered by the Department of Health’s Executive Office on Aging, Hawaii SHIP is a federal, volunteer-based program serving beneficiaries, their families, caregivers and soon-to-be retirees. Certified counselors provide information and plan comparisons, helping beneficiaries decide which coverage is right for them. The service is free, confidential and unbiased.

    For more information about program services or volunteering, call Hawaii SHIP.


    HAWAII SHIP
    Free, local, one-on-one Medicare counseling provided by the Hawai‘i State Health Insurance Assistance Program.
    250 South Hotel St., Ste. 406, Honolulu, HI 96813
    Oahu: 808-586-7299 | Toll free: 888-875-9229
    www.hawaiiship.org

    Medicare’s Open Enrollment Period (OEP) occurs every Oct. 15 to Dec. 7. Beneficiaries may enroll in, switch to or disenroll from Original Medicare, Medicare Advantage (MA) or Part D prescription (PDP) drug coverage. Changes made during OEP take effect on Jan. 1 of the following year.

  • More Than Just a Friendly Thrift Shop

    The Assistance League of Hawaii (ALH) is an all-volunteer, nonprofit organization with 100-plus members and volunteers who strive to make a difference to the people of Hawai‘i.

    The ALH Thrift Shop in Honolulu continues to be the primary source of funding for its philanthropic programs. The shop is staffed and managed entirely by member volunteers. All monetary donations and thrift shop profits stay in Hawai‘i.

    “We are proud of our reputation as one of the best and friendliest thrift shops in Honolulu,” says ALH President Mary Monohon.

    ALH delivers programs to schools, shelters and hospitals. The Share Program distributes donated items that are unsellable in the Thrift Shop to other nonprofits. Programs for keiki include Operation School Bell, which provides new school clothing to Title I students. ALH volunteers teach fourth grade students about endangered species in Operation Wildlife. The We Care Program provides teddy bears to organizations that give them to children in hospitals and hospice centers. And when an emergency strikes, outreach volunteers help other organizations post-crisis.

    Although COVID has changed some of the nonprofit’s practices, ALH’s programs continue to support the keiki and families of our community.


    ASSISTANCE LEAGUE OF HAWAII (501(c) 3 nonprofit)
    1505 Young St., Honolulu, HI 96826
    808-946-1505 | althrift281@gmail.com
    www.assistanceleague.org/hawaii
    ALH, a local chapter of National Assistance League, collaborates with over 120 similar chapters across the US. Photo Courtesy by  Assistance League of Hawaii / Melvin Ah Ching

    The Assistance League of Hawaii (ALH) is an all-volunteer, nonprofit organization with 100-plus members and volunteers who strive to make a difference to the people of Hawai‘i. The ALH Thrift Shop in Honolulu continues to be the primary source of funding for its philanthropic programs. The shop is staffed and managed entirely by member volunteers.…

  • Get the Most Out of Medicare

    Have you found the right Medicare plan yet? If so, stay with it. If not, you can enroll, disenroll, or change plans from Oct. 15 to Dec. 7 during the Medicare Annual Election Period. Every year, plan features and prescription coverage change, so you should practice due diligence to discover what fits your current needs best.

    Plans differ widely in cost, coverage, provider networks, care coordination and additional benefits. Since each person has unique medical conditions, no one plan fits all.

    For instance, can you afford the monthly premiums? What are the deductibles, copays and other out-of-pocket costs? Are all your Part D prescriptions covered and on what tier? Is your doctor in-network or are there additional costs to see out-of-network  providers? Are dental, vision, hearing, gym memberships or flex-cards offered?

    One way to start evaluating options is to open your “Medicare and You” book that is mailed each October. In the back, you will find quick comparison charts of every Medicare Advantage plan in Hawai‘i.

    Remember, you may make more than one enrollment choice during the Annual Election Period, but the last one you chose will be the plan that becomes effective Jan. 1, 2021.


    FINANCIAL BENEFITS INSURANCE INC.
    1311 Kapiolani Blvd., Ste. 504, Honolulu, HI 96814
    808-792-5194 | emotosue@fbihi.com
    www.fbihi.com
    Facebook: Financial Benefits Insurance

    Have you found the right Medicare plan yet? If so, stay with it. If not, you can enroll, disenroll, or change plans from Oct. 15 to Dec. 7 during the Medicare Annual Election Period. Every year, plan features and prescription coverage change, so you should practice due diligence to discover what fits your current needs…

  • Purpose Pals: A Kūpuna-Youth Connection

    When kūpuna and keiki interact, both generations benefit. Although these interactions are more challenging during the COVID-19 pandemic, technology offers an opportunity to connect virtually.

    Purpose Pals is a virtual, intergenerational program led by Christy Nishita and Colby Takeda, in collaboration with Age-Friendly Honolulu, Hawaii Afterschool Alliance and Blue Zones Project Hawaii. Purpose Pals matches adults (50 and over) and youth (high school through college age) based on their interests, and fosters regular communication using Big & Mini, a web-based video conferencing platform. The program provides themed conversation starters and online activities to ensure pals have enriching conversations.

    With funding from an AARP Community Challenge Grant, and in partnership with Big & Mini, Purpose Pals will be offered for free to schools, youth groups, senior clubs and senior living facilities. If technology support is needed, training will be provided.

    Purpose Pals will lessen the challenges of social distancing while building a more age-friendly community. If you are interested in being a pal, or want to bring Purpose Pals to your group, contact Christy at info@purposepals.org.


    PURPOSE PALS
    www.purposepals.org | info@purposepals.org

    Purpose Pals matches adults (50 and over) and youth (high school through college age) based on their interests, and fosters regular communication using Big & Mini, a web-based video conferencing platform. The program provides themed conversation starters and online activities to ensure pals have enriching conversations.

  • Your Medicare Options for 2021

    Each year, Oct. 15 through Dec. 7 is the Medicare Annual Election Period (AEP). During AEP, you will have the opportunity to explore and choose your Medicare coverage for 2021. You will have many choices, which includes selecting a Medicare Advantage plan or staying with your current option.

    Even if you are satisfied with your current option, it is important to review your Medicare plan during AEP for a few reasons:

    ■ Your plan may change.

    The cost and coverage of your Medicare plan may change each year. Make sure that your plan meets your needs. Medicare recommends reviewing your health plan’s “Annual Notice of Change.”

    The physician network, specialists and hospitals may change.

    To avoid having to find a new doctor or paying for higher costs, it’s a good idea to make sure your doctor is participating in your Medicare Advantage plan physician network. Medicare Advantage physician networks vary greatly in size and composition. This may have important implications. For example, if you are enrolled in an HMO plan, you have limited access to the number of doctors or hospitals. Please check and make sure your primary care physician, specialists, and hospitals you trust and prefer are participating in your 2021 Medicare plan option.

    A new plan may be offered — or additional benefits may be available.

    Certain plans offer additional benefits not provided by Original Medicare. Medicare Advantage Plans, for example, offer additional benefits, such as dental, prescription drug, vision or gym membership, possibly at no additional cost.

    Your healthcare needs may change.

    You may find that you want more coverage than you currently have. By planning, you can ensure that you have the coverage that is right for your anticipated healthcare needs.

    Your prescription needs may change.

    You may require different prescription medications if your healthcare needs continue to change.

    Remember, the Medicare annual enrollment period runs from Oct. 15 through Dec. 7, 2020.


    MDX HAWAI‘I
    500 Ala Moana Blvd., Ste. 2200, Honolulu, HI 96813-4993
    808-522-7500 | www.MDXHawaii.com
    MDX Hawai‘i has over 35 years of experience serving the people of Hawai‘i. Our physician network represents over 630 top primary care physicians, and more than 2,200 leading specialists and hospitals. MDX Hawai‘i contracts with Humana HMO, Humana PPO and AARP/UnitedHealthcare PPO Medicare Advantage Plans.

    Each year, Oct. 15 through Dec. 7 is the Medicare Annual Election Period (AEP). During AEP, you will have the opportunity to explore and choose your Medicare coverage for 2021. You will have many choices, which includes selecting a Medicare Advantage plan or staying with your current option. Even if you are satisfied with your…

  • What Did We Learn About Alzheimer’s Disease in 2020?

    While in 2020 the world may have felt like it’s been on hold, the threat and devastation of Alzheimer’s disease has not been. Here are four important things we learned about Alzheimer’s disease this year.

    Emphasis on the Connection Between Brain Health and Heart Health

    Over the years, science has shown that a healthy lifestyle may counteract the risk for Alzheimer’s disease. Recent research has  shown strong linkages between brain health and heart health factors such as high blood pressure and diabetes, which can lead to a higher risk of cognitive decline. Maintaining good heart health is one key lifestyle choice recommended by the association, in addition to physical activity, eating healthy and social engagement.

    COVID-19 Health Disparities Exposed

    The pandemic has further exposed the health differences that exist between racial and ethnic groups due to economic and social conditions. Studies showed Black/African Americans are two to three times more likely to develop Alzheimer’s disease and Hispanics are one to two times more likely to develop Alzheimer’s disease than whites. Additionally, multigenerational households, which are more common among some racial and ethnic minorities, may find it harder to protect older family members or to isolate in limited home space. Lack of access to insurance and work conditions of minorities also make them especially vulnerable to COVID-19. Conditions of inequality can isolate people from resources and services to keep their families safe. The association is deeply committed to addressing such inequities. The Alzheimer’s Association’s board of directors, volunteers and staff are committed for the long term to close these gaps.

    Blood Test for Abnormal Brain Protein May Confirm Alzheimer’s Disease Diagnosis

    Great advancements have been made in developing a blood test that could accurately detect Alzheimer’s disease. Studies focused on biological markers that detect abnormal versions of the tau protein in blood or plasma, including a specific form of tau known as p-tau217, which is most specific to Alzheimer’s disease. Blood tests could offer an easier way for families to get a  diagnosis earlier, which could greatly benefit families now and in the future.

    Flu and Pneumonia Vaccination Tied to Lower Risk of Alzheimer’s

    New research suggests that flu and pneumonia vaccination are associated with a reduced risk of Alzheimer’s. The reports are some of the first large-scale studies investigating the relationship between vaccination and Alzheimer’s risk, highlighting the potential of vaccination as an accessible intervention and supporting further research into the biological mechanisms underlying the observed protective effects of vaccination.

    As we wrap up this unprecedented year, these are just a few milestones reached by the association, in addition to providing uninterrupted and increased services during the crisis by transitioning programs to virtual and telephonic platforms.


    ALZHEIMER’S ASSOCIATION (501(c) 3 nonprofit)
    Online Community: www.alzconnected.org
    Online Education: www.training.alz.org
    Support Groups & Programs: www.alz.org/hawaii
    24/7 HELPLINE: 800-272-3900
    Hawai‘i Office: 808-591-2771

    While in 2020 the world may have felt like it’s been on hold, the threat and devastation of Alzheimer’s disease has not been. Here are four important things we learned about Alzheimer’s disease this year.

  • BEWARE of Calls With False Claims

    Social Security and its Office of the Inspector General continue to receive reports about fraudulent phone calls from people claiming to be Social Security employees. These scammers try to trick people into providing personal information or money, and often threaten their victims with arrest. Don’t be fooled.

    Our employees will never threaten you for information or promise a benefit in exchange for personal information or money. Real Social Security employees also WILL NOT:

    • Tell you that your Social Security number has been suspended
    • Contact you to demand an immediate payment
    • Ask you for credit/debit card numbers
    • Require a specific means of debt repayment, like a prepaid debit card, a retail gift card or cash
    • Demand that you pay a Social Security debt without the ability to appeal the amount you owe
    • Promise a Social Security benefit approval or increase in exchange for information or money

    If you receive a suspicious call or are unsure of the identity of someone who claims to be from Social Security:

    Hang up. Do not give money or personal information.

    Report the scam to our Office of the Inspector General at oig.ssa.gov/report.

     


    Call your local SSA office at 800-772-1213 (toll free) Mon–Fri, 8:30am–3:30pm. Use the SSA Office Locator to find your local office at www.socialsecurity.gov

    Social Security and its Office of the Inspector General continue to receive reports about fraudulent phone calls from people claiming to be Social Security employees. These scammers try to trick people into providing personal information or money, and often threaten their victims with arrest. Don’t be fooled.

  • Take the Confusion Out of Medicare

    Although new rules and social distancing regulations have been put in place due to the COVID-19 pandemic, there are still resources available to you just a phone call away. Social Security services can be provided at no cost from the safety of your home.

    If you are turning 65 or being furloughed from your employer’s group medical plan, you should consider transitioning into a Medicare plan as soon as you are notified. Three months prior to turning 65, you can apply for Medicare Part A , which covers inpatient hospital care with no monthly premium. Your Medicare Part B outpatient coverage will have a monthly premium based on your adjusted gross tax return two years prior to the year you are applying.

    You can obtain the Part B enrollment form CMS 40B online.

    If you’re being furloughed, provide your human resources manager with the Request for Employment form CMS L564 (find both forms at www.ssa.gov/benefits/medicare). This form will verify that you’ve had continuous company group medical coverage from your employer. Once Social Security receives both completed forms, they will process your Part B effective date.


    COPELAND INSURANCE GROUP
    1360 S. Beretania St. Ste. 209, Honolulu, HI 96814
    Margaret Wong, Sales & Marketing Director
    808-591-4877 | Margaret@Copelandgroupusa.com
    www.copelandgroupusa.com

    Although new rules and social distancing regulations have been put in place due to the COVID-19 pandemic, there are still resources available to you just a phone call away. Social Security services can be provided at no cost from the safety of your home.

  • Need Help With Medicare Plan?

    There are many Medicare options available to seniors that will ensure that your medical costs and healthcare needs will be covered in your retirement. But Medicare is complex and difficult to navigate on your own, so it is important that you select a local advisor who knows the Hawai‘i market and will find the right insurance plan for you.

    When you are ready to retire, your advisor will meet with you to determine your needs. He or she will check with your physicians, review your prescriptions and find a plan that fits your budget.

    Hawai‘i plans generally range from $0 to $200 monthly, depending on the coverage that is best suited to your needs. Once the ideal plan is selected, the agent will work with you to get you enrolled with the insurance company. After your enrollment, your local agent will be available for followup questions and to address any issues that may arise.

    Using a local advisor is the best decision you will make. They know the uniqueness of our Hawai‘i healthcare system and will be by your side to ensure your well-being as you journey through the world of Medicare.

    Having a trusted Medicare advisor will help give you the peace of mind that you need in order to pick the perfect plan that will optimize your financial health during your retirement years.


    PLAN ADVISORS HAWAII
    723 Umi St. Ste. C2, Honolulu, HI 96819
    Kalei Kaanoi, Owner
    808-200-1676 | kalei@planadvisorshawaii.com
    www.planadvisorshawaii.com

    There are many Medicare options available to seniors that will ensure that your medical costs and healthcare needs will be covered in your retirement. But Medicare is complex and difficult to navigate on your own, so it is important that you select a local advisor who knows the Hawai‘i market and will find the right…

  • A Toolkit for Choosing Health Plan Options

    Preparing yourself with the proper tools helps to make any job a bit easier. If you are baking, you need the proper ingredients. When building something, you need hammers, nails and other related items. It’s the same when you are preparing for your Health Plan Open Enrollment session; or if you are a caregiver, for your person’s Medicare Annual Enrollment. The proper tools include questions you will need to ask yourself and those relating to available options.

    Be sure you compare benefits before just looking at the premium amount.

    ■ Are you considering the best plan for you and your family?
    ■ What are the annual, maximum, out-of-pocket costs for the plan?
    ■ Is the plan mostly co-pays (set amounts) or co-insurances (percentage of the cost)?
    ■ Does the plan have a proactive prevention model that includes wellness classes, a fitness program, basic dental coverage and various ways to access the provider (your doctor or healthcare team), such as in-person and phone appointments, e-visits and video visits?
    ■ Are the provider locations convenient for you (doctor’s offices or medical facilities)?
    ■ Are there multiple services offered under one roof to help you spend less time in traffic and more time with family and friends?
    ■ Are you responsible for helping others find an option that fits their needs?
    ■ Do they have Medicare? The annual enrollment begins in October, so start looking at options.

    Important question you’ll want to ask about health plans:

    ■ Do all of your providers accept Medicare and new patients throughout the year?
    ■ Does this plan have social workers or coordinators who can help you, the caregiver, meet the needs of the person you are caring for?
    ■ Is there a copay or coinsurance for this service?
    ■ Is there someone locally who you can meet with virtually or on the phone (for your convenience as a caregiver) regarding your questions?
    ■ Can they mail or email you the materials before you talk so that you have time to study the benefits and write down all your questions?

    The complexities of Medicare and a group health plan can be daunting. Preparing the right questions can be one of your most effective tools.


    KAISER FOUNDATION HEALTH PLAN INC.— HAWAII
    Medicare Sales: 808-432-5915 | www.kp.org
    For more information on resources available to everyone, visit healthy.kaiserpermanente.org.
    This information was provided by the Hawaii Kaiser Permanente Medicare Team as an educational resource.

    Preparing yourself with the proper tools helps to make any job a bit easier. If you are baking, you need the proper ingredients. When building something, you need hammers, nails and other related items. It’s the same when you are preparing for your Health Plan Open Enrollment session; or if you are a caregiver, for…

  • Tax-Aide for Seniors

    Tax season is officially under way, and Hawai‘i residents can count on AARP Tax-Aide volunteers to help reduce tax stress. Beginning Feb. 1, AARP-trained and IRS-certified volunteers will be available at 45 locations throughout the state to help taxpayers prepare basic federal and state forms.

    AARP Tax-Aide is the nation’s largest, free, volunteer-run tax preparation and assistance service for low- and moderate-income taxpayers, with special attention to people age 60 and older. The program helps the most vulnerable people build and protect their assets through free income tax preparation. Since 1980 the program has operated under a cooperative agreement with the U.S. Internal Revenue Service. Last year in Hawai‘i more than 200 AARP Tax-Aide volunteers helped more than 10,000 taxpayers across the state. They join more than 35,000 volunteers across the country, helping millions of taxpayers each year.

    AARP Tax-Aide volunteers can also provide counseling services to people who are unable to leave their homes. In Hawai‘i last year, volunteers visited home-bound residents, including individuals in nursing homes. One-on-one, on-site tax counseling is available now through April 15. Foreign language assistance is also available at select locations.

    AARP Tax-Aide is a service of the AARP Foundation, AARP’s affiliated charity. Foundation programs provide security, protection and empowerment for older persons in need. ■


    For locations and times, please call 843-1906 or visit the Information Center on O‘ahu at 1199 Dillingham Blvd, #A106, Honolulu, HI. To find the site closest to your home, call toll-free 1-888-AARPNOW (1-888- 227-7669) or visit www.aarp.org/taxaide.

    Tax season is officially under way, and Hawai‘i residents can count on AARP Tax-Aide volunteers to help reduce tax stress. Beginning Feb. 1, AARP-trained and IRS-certified volunteers will be available at 45 locations throughout the state to help taxpayers prepare basic federal and state forms.