Author: Brenda M. Lau, program specialist at Hawaii SHIP (State Health Insurance Assistance Program) Brenda

Medicare questions (such as the ones below) flood the Hawaii SHIP hotline each day. SHIP: “Good morning, you have reached the Executive Office on Aging and the Hawaii SHIP, how may I help you?” Caller #1: “I need information about why my Medicare is not covering my ambulance bill.” Caller #2: “I am turning 65…